TERMS AND CONDITIONS

Terms and conditions in this policy describe the applicable conditions while you access or shopping on our website www.accessorries.com.

Kindly read carefully our term and conditions before start using this website. All users of this site agree that accessing and using of this website are subjected to the following terms and conditions and other related law,

Ordering

Accessorries.com team are committed to deliver the best shopping experience and make sure that product description, specification, price, links, promotions, discount codes are accurately raised to the site, however there may be occasions where errors raises. Should such situation occur accessorries.com will not accept your order in event of mistake and you will be contact by our customer service for full explanation and corrected offer.
Following order dispatch, accessorries.com provides full insurance for each dispatch and transfer it along with the ownership of the product(s) to the buyer who has to claim the insurance on his order or return it as per the return policy.

Order Cancellation

Customers have the right to cancel the order at any time prior shipping, accessorries.com order preparation is between 24- 48 hours therefore order cancellation after the preparation time is not allowed and can't be refunded, for more information please review our Return and exchange policy.

Shipping and Delivery

As we deal only with urgent shipping companies around the world, shipping times displayed on our site refer to estimated dispatch and delivery time of the package, as the delivery of the order maybe impacted by many events beyond accessorries.com control like customs, holidays and weather condition however we cannot be held liable for late deliveries our logistic team will be however working with you to ensure best shopping experience.
Shipping and delivery times are calculated in working days from Monday to Friday. In the case of major holidays such as, the Black Friday or Christmas the delivery time during those special occasions reflect to possible delays

Customers are responsible to submit accurate shipping address either for work or home, and complying with their local law as accessorries.com will not be held the responsibility of any package destroyed by local customs as being illegal or neither responsible for any import tax that may occur customer is sole responsible to pay this fee.

Should the customer refuse the package due to taxes or import duties, the customer takes full liability for all the costs involved in the process.
All the orders reported as delivered by the shipping companies are considered delivered and accessorries.com cannot be made liable of non-delivery in this case.

Exchange and Returns (Money Back Guarantee)

Accessorries.com is brand certified distributor and list only genuine products and the quality of our collections is guaranteed, if you receive your order and you are not satisfied you may return the product to us within 5 working days for exchange or return please refer to our return policy for more information https: accessorries.com/return policy
Once the goods have arrived to our warehouse, refund will take approximately 5 working days to be processed to your bank account. The length of the process depends on the payment provider used (PayPal, credit card etc.)
Our money back guarantee does not cover customized or volume/wholesale orders.

Accessorries.com has no knowledge about any bank fees or exchange rate charges that may occur. These fees are processed by the issuing bank and will not be refunded by us.

Non-Returnable

Discounted or end of line products can only be returned for repair. No refunds or replacements will be made.

Product Descriptions

While we try in good faith to be as accurate as possible, we do not warrant that product descriptions or other content is accurate, complete, reliable, or error free. From time to time there may be information on the Website that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing and availability.

We reserve the right to correct any errors, inaccuracies or omissions and to change or update information at any time without prior notice. If a key product specification is changed after you place an order or within seven days of delivery, you can cancel and return the order for a full refund.

Storage of Contracts and Access

Every contract will be stored for a period of three (3) years from the placement of the order. Customers can access their contracts, as well as the T&C in force at the time, during such term.

Prices

Prices and availability of items are subject to change without notice. The prices do not include V.A.T, import tax and duties, should your package become examined and deemed taxable by your local customs. Payment of these is the responsibility of the buyer.

Applicable Law

These conditions are governed by and construed exclusively under Spain law without regard to conflicts of laws principles.

Privacy Notice

Note: Newsletter subscription on the registration page checked by us and we will extremely respects customer privacy.

Customer Conduct

Although accessorries.com will always strive to resolve issues to the satisfaction of the customer in a professional, courteous and friendly fashion, we will not tolerate any unacceptable or unreasonable behavior towards our Customer Service Team members.
Unacceptable behavior directed towards Customer Service staff for example, include any of the following:
Aggressive, abusive and threatening behavior. Examples include: any and all direct or implied threats on any communication channel; intimidating language; personal and verbal abuse; sexist, racist, homophobic, or derogatory remarks; rudeness; inflammatory statements; swearing; and unsubstantiated allegations.
Persistently making habitually demanding or vexatious complaints, despite the matter having been fully addressed; similarly, repeating complaints persisting despite reasonable and fair solutions being offered in accordance with our policies.

Asking, expecting or demanding staff to breach established company policy guidelines, e.g. refund amount, time lines, special compensation, etc.; similarly, seeking an unrealistic outcome beyond the scope of our own policies and procedures.

Repeatedly changing the nature (or focus) of a complaint or the desired outcome, part way, after a formal response has been provided.
Excessive number of complaints compared to the total purchase value history.
For such behavior, complainants may be advised and formally notified of the following:
Their language is considered offensive, abusive, threatening, and wholly unacceptable.
They must refrain from using such language, intimidation, and threats.
There will be no further exchange of correspondence on the matter if they persist with this behavior.

Accessorries.com reserves the right to no longer accept orders from the customer in the future without further notice.

Note: Live Chat and telephone services are exclusively pre-sale channels. We do not resolve after sales complaints over Live Chat or via phone. For the after sales issues please contact us and submit a ticket.

Conditions Of Use

All content included on the site such as text, graphics, logos, button, icons, images, audio clips, digital downloads and software are all owned by Accessorries.com and are protected by international copyright laws.

Trademarks

Logos, icons, graphics and website names are trademarks registered by Accessorries.com or its affiliates. All the registered and unregistered trademarks shall not be used by you or any third party for any business purposes other than in connection with Accessorries.com. Other trademarks which are not owned by Accessorries.com are the property of the respective owners.

License and Site Access

Accessorries.com grants you a limited license to access and make personal use of this site. This license does not include any forms of commercial use of this site or its contents, any collection and use of any products, listings descriptions or prices, any derivative use of this site or its contents, any downloading or copying of account information for the benefit of another merchant, or any use of data mining, robots or similar data gathering and extraction tools. This site may not be reproduced, duplicated, copied, sold, resold, or otherwise exploited for any interest without express written consent from Accessorries.com.

Accessorries.com Marketing Correspondence

Following initial registration, and provided they grant their consent, customers are added to our mailing list featuring special deals, coupons and promotions. This allows our customers to take advantage of exclusive discounts. All customers can choose to unsubscribe from our marketing emails at any time by clicking on the link at the email footer.