We deeply respect the privacy of our customer, and we will only collect and use personal data when is necessary to assist you by providing the service you request or for any legal obligations.
We collect information like name, phone number, address, email when you register on our site or by placing order or when you subscribe to our newsletter or when you add your personal data while contacting us. you may be asked to provide us with extra info regarding your passport, ID, VAT number for custom clearance or payments verification.Note:
Data from visitors who are under 14 years old will be deleted if found as soon as possible. If you have any concern or questions in this regard, please feel free to contact us at: firstname.lastname@example.org
How We Use Your Information?
We use personal data for specific purposes specifically for website improvement and to enhance your shopping experience by;
- Providing our customers with more convenient shopping experience.
- To fulfill orders (name address and other provided info).
- To send promotional emails. (the email address that you submit in ordering process we may utilize it to send you promotional and occasional discounts, deals, related product details, etc.)
- To improve customer service.
- Conducting any necessary investigations relating to disputes, billing or fraud.
- To process transactions including executing your payments and delivering the purchased products or services requested.
- For any Legal purposes.
How we collect your personal information:
We may collect info directly from you or through our site in the following ways:
- When you register as a customer on our website.
- By subscribing to our newsletter.
- When you submit it to us for any reasons.
While interacting with our support team via chat or emails or phone call or in real meetings.
We automatically collect certain data when you brows our website through the cookies, most browsers can be set to notify you when cookies are being placed.Which they are known as a small files transferred to your computer’s hard drive through your web navigator (if you will allow it via settings), this process enable the site to recognize your browser and remember certain information.
For more information on deleting or controlling them please visit www.aboutcookies.org or if you have any question or clarification please feel free to contact our customer service at: email@example.com
Protection of your personal information:
We are committed to protect your information from any possible breach, we strictly follow very deep technical practices to keep it confidential and safe.
Our website is encrypted and your personal data including credit card number and any other info is completely guarded by secure socket layer (SSL) technology.Disclosure of Personal Data:
By using our website, you (the visitor) agree to allow third parties to process your IP address, in order to determine your location for the purpose of currency conversion. You also agree to have that currency stored in a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your (the visitor) local currency."
We may reveal your personal data to any third party in case of
any compliment with law or subpoena or to some of our partners like carrier’s companies to deliver your product or to execute payments.
You will be notified as appropriate and you can request from our support service team to not disclose such information.
You have the right to take steps to delete your personal information we collect at any time, and as a costumer you are eligible also to request from our customer service to transfer it to any third party you select.
In order to keep our data secured please keep in mind that our support team has to confirm your identity by asking couple of questions before taking you through the process of deleting or transforming any data.
if you have complaint or concern or question about this policy please don’t hesitate to contact us via e-mail at: firstname.lastname@example.org